Shipping policy

DU Store Shipping Policy

Welcome to DU Store. We want to make your online shopping experience smooth and worry-free. Below is our complete shipping policy for orders within Pakistan.

Shipping Rates & Delivery Timeline


  • Processing time: Dispatch within 5 business days.
  • Standard shipping: 199 PKR flat rate.
  • Free shipping: Orders totaling 5,000 PKR or more.

Cash on Delivery (COD)


  • Payment option: Available for all orders across Pakistan.
  • Payment method: Pay cash to the courier agent at your doorstep.

Open Parcel Policy


  • Check before paying: Open the package in front of the PostEx rider.
  • Verify contents: Inspect the item quality and size immediately.
  • Instant returns: Hand unsatisfied items straight back to the rider.

Order Tracking


  • Courier partner: Shipped securely via PostEx.
  • Notifications: Automated Shopify tracking links sent via email or SMS upon dispatch.